Experience

Global Payments Canada*, Edmonton (Remote) – (Jan 2022 - Dec 2023)*

Coordinated 95 projects per year for Canadian deployment of debit and online transaction processing services
- resource prioritization
- client facing meetings
- coordinated between all departments relaying to the client
completed monthly reporting for 95 reports to 90 independent companies
Participated as Google Guide for the team of 25 people
Participated in Los Somos (Latine, LatinX and Latin American support), Global Women’s network, United Way donation fundraisers and Northern Birthday Box
Earned Designated Toast Master Level 4 in Presentation Mastery
Provided sales team support, completing orders, changes and reporting
Acted as Sale team member back up for client facing meetings
Began training for Salesforce.

Released due to corporate reorganization. Canada & US becoming a North American team- role duplication. Dec 8 2023

Global Payments Canada*, Edmonton (Remote) – (Mar 2009- Dec 2021)*

On site service with 100 km radius- how ever covered most of the province of Alberta as needed
averaging 65 resolved calls per month, upper limit of 120 per month
provided inventory control of devices via logistic services- ordering by email
provided training to merchants ad-hoc up to 30 persons at one time
installation and training for devices